“Southwest places a very high value on customer service and our personal relationship with customers,” said spokeswoman Katie McDonald in a statement to NBC News. “By intruding on that relationship and removing a touch point with the customer, check-in sites take away the ability for Southwest to provide its services in accordance with its policies and legendary personal touch. Programs like his violate the company’s terms and conditions of use, he found out. “People were getting really, really good boarding passes,” Viswanathan said. “This is a much better experience than trying to wake up in the middle of the night or the early morning, remembering to check in.”īut Viswanathan also soon heard from Southwest, which sent him a cease and desist letter last week. More than 10,000 people have visited since and about 1,500 flights have been entered into the site. It was featured on Hacker News three days later, and then picked up by two travel blogs. Viswanathan unveiled the website on his Facebook page on October 2. It took him less than an hour to write the code, which he incorporated on his website,. He kept forgetting to check in for his flights, so Viswanathan, 25, decided to create a tool that would automatically do it for him on Southwest – the airline he flies most. Viswanathan, who lives in Palo Alto, Calif., began the project while visiting his sister on the East Coast earlier this year. Thousands of travelers were captured by Viswanathan’s simple idea: to automatically check in for a Southwest flight the second you are able to, thereby improving your chances in the carrier’s first-come, first-serve competition for boarding times. I literally thought that it was something no one cared about,” Nikil Viswanathan told NBC News. “It was funny because I actually didn’t think that anyone wanted to use this at all. Please do not post any personal information relating to yourself, or employees of Southwest Airlines as these comments will not be approved.A recent Stanford University computer science graduate who came up with a way to boost passengers’ odds of boarding early on Southwest Airlines flights found lots of takers, but also drew scrutiny from the airline, which ordered him to shut down the project. You can find contact details for Southwest Airlines above.Ĭomments are moderated so may not appear immediately. Initial complaints should be directed to Southwest Airlines directly. Use this comments section to discuss problems you have had with Southwest Airlines, or how they have handled your complaints. As of July 2016, Southwest Airlines has scheduled services to 98 destinations in the United States and seven additional countries with service to three airports in Cuba expected to begin later this year, subject to governmental approvals. As of 2014, it carried the most domestic passengers of any U.S. The airline has more than 52,000 employees as of July 2016 and operates more than 3,900 departures a day during peak travel season. The airline was established in 1967 by Herb Kelleher and adopted its current name in 1971. Can you DM us your confirmation number so we can take a closer look. Passengers can book flight ticket deals up to 24 hours before the.

4) Online Check-in: Like most airlines, you can check-in for your flight through the internet. You need to carry your Photo ID and the reservation code. The check-in process is a little bit different for Southwest Group Travel and the exact process for check in would depend on if you are flying on a domestic flight or international flight. We apologize for the in… - 44 minutes ago 3) Curbside Check-in: Southwest Airlines also offers curbside check-in where you can check-in one to 3 hours before departure. Southwest Airlines group travel check-in. Without a doubt, delays are frustrating for everyone involved, including us.

We've passed your feedback along to our WiFi T… - 39 minutes ago We're sorry for the poor WiFi connection on your flight.We'll do our best to get you on your way as soon as possible.

We love sharing the skies with y'all, Rachel! 💛❤💙😊✈ -Heather - 33 minutes ago I hope your doing better! Please message us the confirmation number if you would like to further discuss. Keep in mind that many times the weather at 35,000 feet can differ from the weather on the ground.Woohooo! We can't wait to see you onboard soon, Tabitha! 💛❤💙😊✈ -Heather - 13 minutes ago.We're sure you were ready to hit the ground running, and we're sorry for falling short of… - 12 minutes ago This isn't what we like to hear, Abs, but we do appreciate you making us aware.

Southwest airlines check in